This Cancellation and Refund Policy (“Policy”) applies to the use of the website located at www.icount.live (the “Website”) which is built, owned, and operated by Qube Cinema Technologies Private Limited (“Qube,” “we,” “us,” or “our”). This Policy governs the terms and conditions related to the cancellation of services and refunds for Qube’s iCount solutions and other services provided through the Website. By accessing or using our website and services, you agree to be bound by this Policy. Please read it carefully.

1. Cancellation of Services

1.1. To cancel your subscription or any ongoing service, you must provide a written notice to the Company at least 14 days (2 weeks) prior to the desired cancellation date. Notices must be sent via email to support@icount.live

1.2. Upon receipt of your cancellation request, the Company will confirm the receipt of such notice in writing. The effective date of cancellation (“Cancellation Effective Date”) shall be 14 days from the date of receipt of your cancellation notice by the Company.

1.3. All services will continue to be provided, and you will remain responsible for any associated fees, until the Cancellation Effective Date. Billing for the service will cease on the Cancellation Effective Date.

2. Refund Policy

2.1. All payments made to the Company are non-refundable. This includes, but is not limited to, subscription fees, service fees, or any other charges associated with the services provided by the Company.

2.2. The Company does not offer refunds, partial refunds, or credits for any payments once processed, regardless of usage, cancellation, or any other reason.

2.3. By using our services, you acknowledge and accept that no refunds will be issued under any circumstances.

3. Modifications to the Policy

3.1. The Company reserves the right to modify, amend, or update this Policy at any time, at its sole discretion. Any changes to this Policy will be effective immediately upon posting on the Company’s website. The revised Policy will be identified by the date of the last update at the top of this page.

3.2. It is your responsibility to review this Policy periodically to remain informed of any changes. Continued use of the services after any changes shall constitute your acknowledgment and acceptance of such changes.

4. Governing Law and Jurisdiction

4.1. This Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

4.2. Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the courts located in Chennai, India.

5. Contact Information

5.1. If you have any questions, concerns, or require further clarification regarding this Policy, please contact us at support@icount.live

By using our services, you agree to this Cancellation and Refund Policy and any future amendments thereto.